January, 2024 - Present
Manager Digital Platforms - Telecom Fiji Limited
In my role as Manager of Digital Platforms, I spearhead the strategic development and execution of digital application initiatives to drive digital transformation and innovation. My primary focus is enhancing user experiences and optimizing business operations, ensuring our organization remains competitive and efficient.
- Lead digital strategy development aligning with company goals.
- Built and mentored a high-performing team to foster innovation.
- Oversaw application design and development to enhance user experience.
- Analyzed emerging digital trends for technology adoption.
- Managed application development lifecycle within budget and time.
- Handled vendor and stakeholder relationships ensuring standard compliance.
- Implemented quality assurance and compliance in digital platforms.
- Tracked performance metrics for strategic insights.
- Managed risks in digital platforms with preventive measures.
- Oversaw budgeting and resource allocation for optimal ROI.
- Expert in programming, system architecture, data management, and cybersecurity.
- Skilled in team leadership, strategic thinking, and effective communication.
- Adept in problem-solving and change management.
September, 2023 - January, 2024
IT Developer - Pepper Advantage Hub Fiji
- Lead projects focused on migrations, including development, debugging, and support during IT Apps handover periods.
- Spearhead efforts in process improvements, covering debugging, development, and essential support.
- Oversee the integration and implementation of new systems, ensuring robust support until full handover to the Apps team.
- Maintain clarity and accuracy in all technical documentation.
- Assume full ownership of development tasks, emphasizing high-quality delivery.
- Ensure all changes are seamlessly implemented.
- Swiftly identify and act on critical system issues, with a focus on prioritizing urgent matters.
- Strive for prompt solutions and first-time defect resolutions, always aiming for top-tier development quality.
January, 2022 - September, 2023
Product Manager - Ministry of Civil Service Fiji
Provide leadership in the further development and implementation of the Human Resource Management Information System (HRMIS) across whole of government, including ensuring the integration with other core systems and coordinating support to ministries to effectively implement and use the HRMIS.
- Undertake a leading role in the technical development (coding) and implementation of new features including integration of the HRMIS with other civil service business processes, Information Systems (specifically Payroll system).
- Manage changes in association with user stakeholders, IT teams and other government departments to ensure HRMIS and government policy, processes and training are negotiated, documented and executed accurately;
- Lead and coordinate the HRMIS Support Unit and help desk activities to ensure accurate and prompt response to queries from all ministries
- Pre-empt potential problems, identify risks, and provide effective solutions to improve user experience and improve business processes; support use and/or make changes to HRMIS including:
- Project management of all HRMIS integration/launches/changes throughout implementation;
- Identification of business and operational requirements based upon the business requirements and objectives of the HRMIS;
- Lead the development, approval processes, training and communication strategies of key changes or upgrades of the HRMIS to key stakeholders;
- Coordinate and build strong working relations with various divisions, units, and departments including HRMIS Steering Committee, ITC, managers, and senior HR and Payroll management in the government ministries;
- Provide input to and deliver specialised training on data entry, analysis, and uses of HRMIS data for decision-making (with support from the Training Division);
- Actively support and contribute to the corporate requirements of the Ministry.
March, 2021 - December, 2021
Product Analyst - BSP Life (Fiji) Limited
- Understand the Product Development process and assist in the development and management of products for market viability.
- Draft and assist with Product Documentations.
- Assist with Product Development projects throughout the entire process from concept to post implementation.
- Prepare monthly Product Report.
- Conduct regular monitoring of market conditions likely to impact on the performance of BSP’s product portfolio in order to anticipate changes and develop proactive strategies.
- Maintain up to date information of product performance, competitor positioning and market movements.
- Analyze customer needs through research and analysis of market data.
- Assess the competition by comparing products and analyze the market gap and trends.
- Conduct Customer Profiling and Segmentation.
- Identify opportunities for Product Improvements and Innovation.
- Provide support and collaborate with colleagues, managers, head of departments and insurance sales advisors on product related matters and activities.
- Provide appropriate analysis and recommendations on product related matters.
- Assist on management of key projects as and when required.
November, 2019 - December, 2020
Technical Consultant - DXC Technology
Responsible for delivery of assigned tasks within the delivery cycle of a project. Understand various company technologies in order to provide technical systems management support or deliver part of a detailed technical design which meets customer requirements.
- Application software development (new program code or enhancements to existing code) of medium to high complexity from detailed technical specifications (Technical).
- Database queries and stored procedures development of medium complexity to support data analysis and/or technical programming responsibilities (Technical).
- Execution of test scripts for system, integration and/or user acceptance testing and documents technical test results (Technical).
- Contribution towards the creation and content of appropriate Catalyst work products (primarily technically oriented) with guidance from subject matter experts (Methodology).
- Ensure understanding of basic information about the structure of client assignments (e.g., project plan/scope, statement of work, pricing strategy) and how individual efforts contribute to timely and profitable delivery for the company (Management).
- Ensure to be service-oriented and seek out ways to expand his role (Leverage).
- Develop ideas and communicates status, issues, designs and plans to peer and immediate manager both orally and in writing (Communication).
January, 2016 - November, 2019
Programmer - Standss (South Pacific) Limited
- Reviewing software frequently and making any adjustments necessary to keep them running well
- Writing code, debugging and implementing computer programs
- Building and using computer-assisted software engineering tools to automate existing code base
- Writing, updating and maintaining technical program, end-user documentation and SOP’s
- Testing, code changes done by other programmers in the applications with testing protocols and guidelines to ensure application performs to specifications.
- Performing all requirements needed for the implementation of various projects from start to finish
- Using code libraries to simplify the writing of code
- Collaborating with programmers in the creation of desktop and web based applications for customers
- Providing technical and production support to end-users
- Introduced methodologies and best practices that enhanced product definition and processes and customizations of applications to user needs
- Provide appropriate analysis and recommendations on various projects.
- Management of key projects as and when required.
